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IT Renaissance IT Capability Framework


When an organization undertakes a significant Digital Transformation initiative it is often necessary for them to transform some of the capabilities of their IT organization.  The IT Renaissance IT Capability Framework (ITCF) is a foundational component of our Digital Strategy and IT Transformation Services that helps our clients improve their IT Capabilities to support their Digital Transformation objectives.   Information Technology is one of the Supporting Capabilities of every organization's Business Capability Model. Our IT Capability Framework is comprised of seventeen capabilities that collectively describe everything that an IT organization does to support the business.


What is an IT Capability?

We define an organization’s IT Capabilities as the people, processes, technology, data, assets and suppliers/business partners that provide outputs of value to its customers.

ITCF Chart.png

Our ITCF framework includes process decompositions and five stage maturity models.  It is supported by an automated assessment tool that enables IT leadership teams to quickly assess the current maturity levels of their organizations and agree on target maturity levels and improvement priorities.

Version 4 enhancements described below.

Over the years our IT Capability Framework has been used to assess, and guide the transformation of, the IT organizations of Fortune 500 automotive, insurance, financial services and utility companies as well as mid-size IT organizations with less than 50 employees.


The initial version of this framework was created in 1998 prior to the existence of any industry standard IT process frameworks. We have continued to evolve this framework as the process thinking within the IT community has matured.


  • Version 2 revised the framework to be compatible with COBIT, CMMI, ITIL and PMBoK.

  • Version 3 added Data Management as its own capability.

  • Version 4 included the following enhancements:

    • replaced “IT Strategy” with “Digital Strategy” (in the Digital Age there shouldn’t be a standalone IT Strategy)

    • updated the Data Management capability for compatibility with the Data Capability Assessment Model (DCAM) from the Enterprise Data Institute

    • introduced IT Product Management to Application Management, Data Management, Infrastructure Management and Enterprise Architecture Management

    • revised the framework in to ensure that DevOps, DevSecOps, and DataOps are fully addressed

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